Policies

Appointment Policy

Arriving late will deprive you of valuable treatment time. We will make every effort to perform your entire treatment in the remaining scheduled time, but if you arrive more than 15 minutes late, we reserve the right to reschedule your appointment and charge the cancellation fee (see cancellation policy for details).

Cancellation / No Show Policy

We have a 24 hour Cancellation / No Show Policy in place to ensure guests can get in for appointments in a timely manner and to respect our providers’ time.  Any appointment that no shows and/or cancels within 24 hours will have the following fee automatically charged to the credit card on file:

All Injection/Medical Appointments:

15 minutes – $50

30 + minutes – $75

All Skin Health Appointments:

Any Skin Health Service – $75

We are booked out weeks to months ahead. Last-minute cancellations do not allow us time to fill those gaps. We appreciate your understanding of our cancellation policy. This will allow the team to continue to provide the highest quality service for you and future patients, as well as valuing our team members’ time.

By scheduling an appointment, you are agreeing to our cancellation/no-show policy.

Refund Policy

We do not offer refunds on services rendered.

Retail: We do not offer refunds on products purchased. Defective products may be exchanged within 14 days for the same product only.

No refund on Gift Certificate purchases.

Have Questions?

Contact us at info@remedytexas.com for questions related to our policies.

Hours•

Monday - Friday

8:0AM - 7:00PM

Saturday

8:0AM - 5:00PM

Sunday

8:0AM - 3:00PM

Appointments.